Donor Care Network Centers are committed to sharing and adopting best practices that will improve the donation process.
- Lost wage reimbursement for up to 4 weeks with a $1,500 per week maximum reimbursement.
- Travel & lodging reimbursement up to $2,000.
- Life insurance with a $500,000 principal amount.
- Disability insurance for up to $1,500/week maximum for up to 52 weeks.
- Coverage for uncovered donor complication costs.
- Legal support.
Family Voucher Program
The Family Voucher is utilized when a donor does not have someone in immediate need of a kidney transplant (expects to need a transplant within one year), but wants to help others in need of a transplant by donating their kidney while still looking out for their family's potential future kidney transplant needs. The Family Voucher allows for up to five family members to receive Vouchers. Family members may include spouses, biological or legal offspring, parents, and siblings. Once the first Voucher Holder is activated to receive a kidney, all other Vouchers related to that donor become void and cannot be redeemed. All Voucher Holders are required to complete a cheek swab DNA test (for future identification purposes) and a kidney function screening test after the Voucher donor donates, as well as every five years, while the Voucher is active.
Remote Workup & Donation
Many kidney donors must travel long distances to their recipient’s transplant center, first for the donor workup and later for the donor surgery. Not only is this a major inconvenience for the donor but it is painful and unsafe for donors to travel immediately after surgery. As a result, many donors must stay at hotels in distant cities following kidney donation to allow for appropriate recovery before they travel home. These extended hotel stays are costly and separate the donor from their family and support network when that support is needed the most. Donor Care Network Centers provide remote donor workups (so donors do not need to travel to the recipient center for the workup) and can safely ship kidneys between centers (the way it is done in kidney swaps), eliminating the need for remote donors to travel if they are near a Donor Care Network Center.
We Value Your Time
Paper based donor screening and medical history data collection is inconvenient for donors. To make matters worse, many potential donors are required to provide medical history multiple times during the intake process. The Donor Care Network has eliminated this problem and provides for online donor screening so that potential donors can determine within five minutes if they are medically qualified to donate and which centers will accept them as donor candidates. Once the screening process is completed, the Donor Care Network provides for comprehensive online medical history data collection. Once the donor completes the medical history, a 24-hour urine collection jug is sent to the donor to facilitate local pre-workup lab testing. Once the lab tests are reported, the donor selects the Center for their workup and surgery and the lab results and data are electronically transferred to the chosen Center. Completing the pre-workup labs locally is more convenient for donors.
Donor Satisfaction Survey
A donor satisfaction survey makes it easy for donors to provide feedback throughout the donation process so that the Centers can quickly correct any process that needs improvement. The donor satisfaction survey also gives Center leadership a donor’s perspective on the performance of the transplant organization. The survey is delivered to the donor via email upon completion of the following key steps in the donation process.
- Pre-op testing
- 3 days after surgery
- 30 days after surgery
The survey is designed to take less than 5 minutes to complete. The results of the surveys are aggregated and shared with Center leadership.
Lifetime Follow-Up for Donors (piloting)
Lifetime follow-up for all living donors goes beyond the mandated 2-year follow-up that is currently required. This follow-up system will include periodic email surveys and periodic blood tests and urine tests to be completed at labs that are close to the donor’s home or work so that donors can be followed for a lifetime.