Privacy Policy

When you use our services, you’re trusting us with your information; we value that trust. The Donor Care Network has created this privacy statement to demonstrate our firm commitment to keeping your information secure. This policy applies solely to information collected by this website and will notify you of the following:

  • What personally identifiable information is collected from you
  • How the collected data is used
  • With whom the collected data may be shared.
  • The choices available to you regarding the use of your data.
  • The security procedures in place to guard against the misuse of your information.
  • How you can correct any inaccuracies in the information.
  • Why we collect the data.

Importance of the Data

Why are we collecting data from you?

We are committed to making the process of living kidney donation better. Whether it is information based on tracking how you utilize this site or information received through surveys and questionnaires asking about your experience(s) with the living donation process, without your information and input, we cannot accomplish our goal of improving the living kidney donation process for all donors. When it comes to contact information, we may need to contact you in regards to an event you participated in order to notify you if you won and/or to give you your corresponding reward.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both on and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment and it is company policy that our employees are all up to date on their HIPPA certifications.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site.

We collect information that you voluntarily give us via email or any other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with anyone outside of our organization unless sharing it is necessary to fulfill your request.

Unless you ask us not to, we may contact you in the future to tell you about new products or services, or changes to this privacy policy.

This website uses Google Analytics to help analyze how visitors use this site. Google Analytics uses “cookies,” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The anonymous information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for the Donor Care Network only. Google will not associate your IP address with any other data held by Google. We will never use Google Analytics to track or to collect any personally identifiable information. Neither we, nor Google, will link, or seek to link, an IP address with the identity of a computer user.

The statistical reports based on Google Analytics may be shared with third party organizations to better understand how people use this website and improve the site based on statistical analysis, however, as these reports are anonymous, there is no way to identify which datum is based on a specific person. We will not associate any data gathered from this site with any personally identifiable information from any other source, unless you explicitly submit that information to us.

Links

This website contains links to other sites and some of our business partners may use cookies on our site (for example, advertisers). Please be aware that we are not responsible for the content or privacy practices of those other sites and we have no access to, or control over, those cookies. We encourage our users to read the privacy statements of any other sites that collect personally identifiable information.

Surveys & Events

Our site may request information via surveys or events. Participation in these surveys or events is completely voluntary; you choose to participate and therefore disclose information asked for by those surveys or events. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code, age, etc.). Contact information will be used to notify winners and send corresponding awards. Survey information will be used for purposes of monitoring or improving the use, and user satisfaction, of this site, our programs and marketing efforts in general.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. In addition, to allow you more control over your data, you can do the following at any time by contacting us:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via our online contact form.